Subscription and Billing FAQ

Can I use Bright Poll without paying?

Yes! You’re welcome to use the free level of Bright Poll for as long as you like. Monthly limits will apply for your organization.

Follow the installation instructions to get started.

How do monthly vote limits work with individual and organization plans?

Monthly vote limits apply to the calendar month and reset on the 1st of each month.

For organization plans, the votes will be totaled for all polls posted throughout the Microsoft Teams Tenant Organization.

For individual plans, the votes are totals for the polls created by that individual. Polls created by others in the Microsoft Teams Tenant Organization will be counted toward that individuals plan if they have one or toward the organization’s limit.

How do change my plan or request a higher monthly vote limit?

Please contact us using this form and let us know what you’d like changed.

What if none of the Premium options fit my needs?

Please contact us using this form. We’ll do our best to figure out a solution that fits your situation.

How do I update my credit card information?

Please fill out this form to request a secure link to provide your updated credit card information. Please do not send credit card details through the form or by email.

How do I cancel my subscription to Bright Poll Premium?

Please fill out this form to request cancellation of your subscription. Your subscription remain active until the end of your current billing period.